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A Design Approach for Collaboration Processes: A Multi-Method Design Science Study in Collaboration Engineering

机译:协作过程的设计方法:协作工程中的多方法设计科学研究

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摘要

Collaboration Engineering is an approach for the design and deployment of repeatable collaboration processes that can be executed by practitioners without the support of collaboration professionals such as facilitators. A critical challenge in Collaboration Engineering concerns how the design activities have to be executed and which design choices have to be made to create a process design. We report on a four year design science study, in which we developed a design approach for Collaboration Engineering thatincorporates existing process design methods, pattern based design principles, and insights from expert facilitators regarding design challenges and choices. The resulting approach was evaluated and continuously improved in four trials with 37 students. Our findings suggest that this approach is useful to support the design of repeatable collaboration processes. Our study further serves as an example of how a design approach can be developed and improved following a multi-method design science approach.
机译:协作工程是一种设计和部署可重复的协作流程的方法,该流程可以由从业者执行,而无需协作专业人士(例如协助者)的支持。协作工程中的一个关键挑战涉及如何执行设计活动以及必须做出哪些设计选择才能创建流程设计。我们报告了一项为期四年的设计科学研究,在该研究中,我们为协作工程开发了一种设计方法,该方法结合了现有的流程设计方法,基于模式的设计原理以及专家对设计挑战和选择的见解。在37名学生的四项试验中,对所产生的方法进行了评估并不断改进。我们的发现表明,这种方法对于支持可重复协作过程的设计很有用。我们的研究进一步作为遵循多方法设计科学方法如何开发和改进设计方法的示例。

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